Where can I find my institution's account information?

Whether you are a librarian or institutional Admin, you can manage and make updates to your institutional account's information such as access methods, usage reports, branding, and holdings when logged in as a JSTOR Admin.

Before you can manage your institutional account information, you must have a registered personal account that has been granted Admin permissions in order to log in and view this information.

If you have a personal account but don't have Admin access or are not sure, contact us, and we'll help you get started.

You can view your institution's access information on the Access Methods page once you are logged in as an Admin.

Access information

From Access Methods, you can check access methods like:

IP addresses
Proxy URL
SAML (Shibboleth) Information
Referring URL
Remote username and password

Note that if we don't have any information on file for you in a given category, no information will appear, or you will see a "not provided" indicator.

Learn more about Access Methods options and how to make updates to them

Usage Reports

To see usage for your institution, make sure you have an administrator account. If you don't have an administrator account, contact us, and we'll help you get started.

To access usage statistics for JSTOR:

Log into your individual JSTOR account as an Admin.
Click “Usage Statistics” to be directed to the JSTOR Admin home page.
Choose COUNTER 5 reports
Click on "Create/Manage report"

For more information about COUNTER 5 reports, see Usage Reports Overview: COUNTER 5.

SUSHI credentials

You can view your institution's SUSHI information at the bottom of the Account Information page.

Branding

Provider Designation Statement

We offer the ability to add your institution's brand to the provider designation statement on JSTOR. To check what we currently have on file in the "Branding" section of the Account Information page within the JSTOR Admin.

Open URL/Link Resolver

For content that your school doesn't have access to, JSTOR provides the ability to point your users back to your library's resources through Open URL.

You can see what customization you've asked us to enable on this page. To make changes, Contact Support.

Holdings

View your institution's holdings in the "Library Holdings" page within JSTOR Admin.

You'll need an administrator account to view this information. If you don't have an administrator account, contact us, and we'll help you get started.

You can view your library's holdings by collection type, and you can also download your holdings as a KBART file or as an Excel. For more information about your holdings see Accessing and Downloading your Library Holdings.