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User Management Overview

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Creating user accounts

Administrators can invite users to register for a personal JSTOR account by adding them through the User Management page in JSTOR Admin.

Creating personal accounts through User Management ensures user access to tools such as Workspace and automatically pairs accounts to your institution so they can access your institution's content whether they're on or away from campus. Learn more about the Benefits of a personal JSTOR account.

To create new users:

  1. Log into JSTOR Admin with a personal account that has administrative permissions.
  2. Select User Management in the JSTOR Admin sidebar.
  3. Click the Add users button.
  4. Enter one or more email addresses in the "Email Address" field.
    • You can enter multiple email addresses separated by commas to add users in bulk.
  5. Optionally, select the "These user(s) are JSTOR administrators" checkbox to grant users administrative permissions.
  6. Click the Submit button.

Users whose email addresses are not already associated with a personal JSTOR account will receive an invitation to complete their registration and their account will be paired to your institution.

  • If a user's email address is already associated with a personal JSTOR account but doesn't appear in the user list, they'll receive an email notifying them that now have access to JSTOR through your institution.
  • If they already appear in the user list, their remote access period will simply be renewed.
Note: The registration link in the invitation email will expire after 30 days, after which users may either request a password reset to register their account or ask an administrator to resend the invitation.

Resending an invitation

If a user didn't receive or loses their invitation email, or didn't register their account within 30 days of receiving it, you can resend an invitation from the User Management page in JSTOR Admin.

User Management page account context drop-down menu

To resend an invitation:

  1. Log into JSTOR Admin with a personal account that has administrative permissions.
  2. Select User Management in the JSTOR Admin sidebar.
  3. Open the drop-down menu for the user.
    • You may only resend an invitation to users whose status is "Invited" in the user list.
    • If the user is "Active", their account has already been registered and they can request a password reset if needed.
    • If the user is "Expired", you can renew their access.
  4. Select Resend invitation from the drop-down menu.

Deleting user accounts

While it's not currently possible to delete or archive user accounts through the User Management page, you can expire a user's access through your institution.

See Renewing or expiring access for users for more information.

Renewing or expiring access for users

When you create personal accounts through the User Management page in JSTOR Admin, they'll be automatically paired to your institution.

Remote access to JSTOR through personal account pairing lasts 365 days.

Personal account pairing to your institution will be automatically renewed when logging into JSTOR while on campus, or using one of your institution's registered remote access methods.

Administrators can also renew access manually or expire an account's access through the User Management page.

Note: Remote access for accounts with administrative permissions doesn't expire.

User Management page account context drop-down menu

To renew or expire access for a user:

  1. Log into JSTOR Admin with a personal account that has administrative permissions.
  2. Select User Management in the JSTOR Admin sidebar.
  3. Open the drop-down menu for the user.
  4. Select Extend access or Expire access from the drop-down menu.
  5. Confirm your selection.

Granting users admin permissions

Users with administrative permissions can view and manage your institution's account information including access methods, holdings, usage statistics, and user management through JSTOR Admin. Learn more about Using your JSTOR Admin account.

Existing administrators can invite users to create a personal account with admin permissions or grant existing users admin permissions through the User Management page in JSTOR Admin.

Note: Admin permissions can be granted but cannot be revoked within JSTOR Admin. Please contact JSTOR Support if you have questions about managing admin accounts for your institution.

To invite users to create a personal account with admin permissions:

  1. Log into JSTOR Admin with a personal account that has administrative permissions.
  2. Select User Management in the JSTOR Admin sidebar.
  3. Click the Add users button.
  4. Enter one or more email addresses in the "Email Address" field.
    • You can enter multiple email addresses separated by commas to add users in bulk.
  5. Select the "These user(s) are JSTOR administrators" checkbox to grant users administrative permissions.
  6. Click the Submit button.

User Management page account context drop-down menu

To grant admin permissions to an existing user:

  1. Log into JSTOR Admin with a personal account that has administrative permissions.
  2. Select User Management in the JSTOR Admin sidebar.
  3. Open the drop-down menu for the user.
  4. Select Grant admin permissions from the drop-down menu.
  5. Confirm your selection.

Viewing, searching, and downloading the user list

On the User Management page, you can view the email address, status, remote access expiration date, role, and last log in date for each of your institution's existing users.

You can also search the user list using the search bar above the table. Please note that only full email addresses can be searched, and partial searches are not currently supported.

User statuses include:

  • Invited - An invitation has been emailed to the user to register their personal JSTOR account. You can resend an invitation email to users with this status.
  • Active - The user's account has been registered, paired with your institution, and their remote access period is active. A yellow exclamation icon next to the date in the "Expiration" column will appear when the user's remote access is within two weeks of expiring.
  • Expired - The user's remote access period has expired and can be renewed by following the steps in "Renewing or expiring access for users".

user_management_status_icons_2.png

To receive an email with a link to download the user list:

  1. Log into JSTOR Admin with a personal account that has administrative permissions.
  2. Select User Management in the JSTOR Admin sidebar.
  3. Click the Email user list button.

A link to download the user list will be sent to the email address associated with your admin account.

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