The JSTOR Engagement Report provides details on your institution’s user activity on the JSTOR platform beyond COUNTER metrics. This report includes counts for item views and downloads, as well as individual account logins, browsing, advanced searches, saves to Workspace, and full screen presentation use.
Accessing user engagement reports
To request a one-time report:
- Log into JSTOR Admin with a personal account that has administrative permissions.
- Not an admin yet? See Accessing JSTOR Admin to get started.
- Open the Reports drop-down menu in the JSTOR Admin sidebar and select Engagement Report.
- Click the Create Reports button.
- Under Type, select "One-time".
- Configure your report options including:
- Report
- Report format
- Date range
- Report name
- Email address to notify when the report is ready
- Once you've made your selections, click the Continue button.
- Confirm your report configuration and submit your request by clicking the Submit button or click the Back button to make additional changes.
If there are no errors, you'll receive a success message noting that you'll be emailed when the report is available for download in the Reports area of JSTOR Admin.
Scheduling user engagement reports
To schedule reports for automatic delivery:
- Log into JSTOR Admin with a personal account that has administrative permissions.
- Not an admin yet? See Accessing JSTOR Admin to get started.
- Open the Reports drop-down menu in the JSTOR Admin sidebar and select Engagement Report.
- Click the Create Reports button.
- Under Type, select "Scheduled".
- Configure your report options including:
- Report
- Report format
- Report frequency
- Reporting period
- Report name
- Email address to notify when the report is ready
- Once you've made your selections, click the Continue button.
- Confirm your report configuration and submit your request by clicking the Submit button or click the Back button to make additional changes.
Scheduled reports will be delivered on the first or second day following the completed month of reporting. For example, your April report will be delivered at the beginning of May. Scheduled reports don't expire but can be deleted.
You'll find your scheduled reports on the Scheduled Reports tab.
Report metrics
| Event | Event Type | Definition |
|---|---|---|
| Browse collection | Browse | The number of times a collection was viewed |
| Number of times a user clicks a related item | Browse | The number of times a user clicked a related item suggested to them on an item page |
| View a Workspace folder | Browse | The number of times a user viewed a Workspace folder, including folders shared with the user |
| View item | Item Level | The number of times an item was viewed |
| Download image | Item Level | The number of times a single image was downloaded |
| Download item | Item Level | The number of times a single PDF item was downloaded |
| Compare item | Item Level | The number of times a user compared items alongside each other |
| Present item | Item Level | The number of times a user presented items from Workspace |
| Cite item | Item Level | The number of times an item was cited using the "Cite" button |
| Export citation | Item Level | The number of times a citation was exported using an "Export to..." option from the "Cite" menu |
| Engagement with full screen feature | Item Level | The number of times a user went into full screen mode |
| Advanced Search | Search | The number of times an advanced search was performed |
| Basic Search | Search | The number of times a keyword search was performed |
| GenAI chat message | Search | The number of times a user engaged with the AI research tool |
| Log in | User Accounts | The number of times users from your institution logged into an individual JSTOR account Note: This report does not contain usernames or other identifying information, only the total count of logins for the specified time period. |
| Link sharing from a Workspace folder | Workspace | The number of times a share link was generated for a Workspace folder, including successive clicks of the "Copy link" button for a folder which has already been shared |
| Export from a Workspace folder | Workspace | The number of times a Workspace folder was exported |
| Save to a Workspace folder | Workspace | The number of times one or more items was saved to Workspace |
| Create a Workspace folder | Workspace | The number of times a new Workspace folder was created |
Notes:
- If there is no usage for a given event during the time period selected for the report, the row will be removed from the report, consistent with COUNTER reporting.
- For "Item Level" metrics, an "item" is defined as any single piece of content, for example: a single article, book chapter, image, etc.