If you're having password issues, you can reset your password with this link:
Password troubleshooting tips:
- Our log in fields are case sensitive--make sure you're using upper and lowercase letters in the exact way you entered them when you created the account
- Make sure you're logging in to your personal account or institutional account with shared username and password using the left side of our login page
- Are you trying to sign in to your university or high school account? Take a look at our institutional log in help page.
If the reset process doesn't work for you, or you have any other questions, please contact us and we'll be happy to help.