What's in this article:
- What to do if you get an error when you're trying to download a PDF.
- People who can't download a PDF and don't know why.
Occasionally you might try to download a PDF and, after accepting the terms and conditions...nothing happens. After waiting a super long time, you get an error saying your PDF is corrupted.
This message generally means that your download timed out. This may be because of a lackluster internet connection or a large download size. Sometimes articles with lots of images will have trouble too.
What to do when you get an error about a corrupted PDF:
The easiest way to get your PDF is to cut the problem off at the pass. Right click on the "Download PDF" button and select "Save Target As..." (or in Firefox "Save Link as..."). This will allow you to save the PDF to your computer and should allow for a faster, more successful download.