What's in this article:
What causes PDF downloads to fail:
Sometimes, PDF downloads from JSTOR will fail. This can happen for several reasons, including:
- Issues with your internet connection
- Large file size
What to do if your download fails:
If you encounter an error when trying to download, the best way to begin troubleshooting is to attempt the download directly. To do this:
- Right-click (or CTRL-click, for Mac users) on the "Download PDF" button
- Select "Save link as" (or "Save target as," in Firefox)
This should allow for a faster and more successful download. It also allows you to skip the additional step of opening the PDF in your browser if you already know you want to save it.
This is always a good place to start troubleshooting, but it won't fix every potential issue. If you continue to have difficulties downloading JSTOR PDFs, contact us at firstname.lastname@example.org so that we can help you find a fix.