How to login via a different institution from the one whose network you are on.


1 comment

  • Official comment

    Hi Catherine! This is probably happening because you're using the internet connection/IP authentication at your current school, therefore cache and cookies wouldn't affect that. You can try setting up a "proxy" browser, or a browser that does not use the IP address that belongs to your university. Your IT department can help you set that up.

    Additionally, if you were to use an internet connection other than your current university's, then clear your cookies and cache, the site will allow you to log in unauthenticated. 

    Hope this helps, but let us know if we can help with anything else. 

Please sign in to leave a comment.