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What to do when your PDF is blocked by the Terms and Conditions window

Lauren Trimble

Let's say you've found the perfect article for your dissertation and you really want to grab the PDF.

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If you click the handy 'Download PDF' button to the right of your article's citation information, you'll be confronted with a pop-up window titled 'Accept JSTOR's. Terms and Conditions Below.' 

To successfully get your PDF, you'll need to click the 'I Accept, Proceed to PDF' button in this Terms & Conditions window. If you are unable to do this with a mouse, use your tab key. Once you hear or see this pop-up, tab through 'Read the Terms and Conditions' until you get to "I Accept, Proceed to PDF". Once you hit enter on that link, your PDF will open in a new window.

It's also worth noting that, In terms of the aforementioned pop-up, NVDA and Chrome aren't working well together right now. If you're using that particular browser-screen-reader combination, you won't be able to accept our Terms and Conditions. 

If you need direct assistance, please contact us via phone, email or chat. You can also fill out our form for accessible PDFs (the first post in this section).